Frequently Asked Questions
Everything you need to know about the DémodéMODÉ experience.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days for domestic orders. International shipping timelines vary by location but generally arrive within 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items are eligible for store credit only.
How do I ensure I choose the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we recommend sizing up for our tailored fits.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your garments sustainably produced?
At DémodéMODÉ, we prioritize ethical manufacturing. 80% of our current collection is made from organic or recycled materials in certified fair-trade facilities.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.